top of page

Privacy Policy

Almighty Sound 4 Hire Birmingham (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you contact us or use our services.

 

 

 

 

1. Information We Collect

 

We may collect the following information when you make an enquiry or booking:

 

  • Name

  • Phone number

  • Email address

  • Event address or delivery location

  • Payment information (PayPal – we do not store card details)

  • ID details (if required for equipment collection)

 

We only request information necessary to provide our hire services securely.

 

 

2. How We Use Your Information

 

We use your information to:

 

  • Respond to enquiries

  • Confirm bookings

  • Arrange delivery or collection

  • Verify identity (for security and theft prevention)

  • Process deposits and payments

  • Communicate about your hire

  • Comply with legal requirements if needed

 

We do not sell, share or use your information for marketing unless you have given permission.

 

 

3. ID

 

For hire purposes, we may take a copy of your photo ID to verify your identity. All ID copies are securely deleted once the equipment is safely returned and the hire is completed

 

 

4. How Long We Keep Your Information

 

We only keep your information for as long as necessary for:

 

  • Managing your booking

  • Protecting our equipment

  • Meeting basic accounting or legal obligations

 

After this period, your information is securely deleted.

 

 

5. Sharing Your Information

 

We may share information only if:

 

  • Required by law (police, fraud prevention, etc.)

  • Necessary to recover lost or stolen equipment

 

We do not share your details with third-party advertisers or marketing services.

 

 

6. Your Rights

 

You have the right to:

 

  • Request a copy of the information we hold

  • Ask us to correct or update your details

  • Ask us to delete your information when it is no longer needed

 

To make a request, contact us using the details on our website.

 

 

7. Security

 

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Online payments (such as PayPal) are handled securely by the payment provider.

 

 

​

​

bottom of page